Proxis

Privacy Policy

Last updated: November 14, 2025

Introduction

Welcome to Proxis (“we,” “us,” “our”). We provide AI-powered phone and SMS communication services for home-service businesses in the United States. This Privacy Policy explains how we collect, use, and protect personal information from end-users who interact with our services on behalf of our clients (the “home-service businesses”). This policy complies with the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles & Best Practices.

Information We Collect

When you interact with a business using the Proxis platform, we may collect:

  • Personal Identification Information (name, phone number, address)
  • Service-related information (requested service, preferred appointment times, property details)

How You Provide Consent (Opt-In)

By calling, texting, or submitting a form to a phone number powered by Proxis, you give express consent to receive SMS messages related to your inquiry or service request.

Consent is not a condition of purchase.

How We Use Your Information

We use the data solely to:

  • Schedule appointments and provide quotes
  • Communicate via phone or SMS about your service request
  • Forward details to the specific home-service business so they can fulfill your request

SMS Messaging and Communication

Your privacy and communication preferences are our top priority. All messages are transactional only and relate directly to your service inquiry.

Opt-Out and Help Instructions

You may reply STOP to unsubscribe or HELP for assistance at any time. Standard message and data rates may apply. You will receive no further messages after opting out unless you re-initiate contact.

No Marketing or Spam

Proxis does not send marketing or promotional texts without a separate explicit opt-in. Your service-related consent does not authorize marketing communications.

Data Sharing and Transfer

We share information only with the specific home-service business you contacted to enable service delivery. We do not sell, rent, or trade personal data.

Data Security and Hosting

Our infrastructure is secured through Firebase (Google) and Cloudflare, which provide encrypted data storage and network security.

Contact Information

For privacy inquiries or to exercise your rights, contact us at ops@tppflow.com or visit our Communication Policy.