AI Phone System for Service Businesses
Proxis — Execution infrastructure that runs your business operations
The Problem
Every service business faces the same challenge: you're great at your trade, but your phone doesn't stop ringing — and you can't always answer it. Every missed call is a missed job. Every voicemail is a customer calling your competitor instead.
The numbers are brutal:
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391% — better conversion rate when leads called back within 1 minute (Harvard Business Review / Velocify)
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80% — drop in qualification rates after 5 minutes (Harvard Business Review / Velocify)
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10x — decrease in odds of contacting a lead in the first hour (InsideSales.com)
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52% — of inbound calls to service businesses go unanswered (CallRail 2024 Outlook)
Proxis is execution infrastructure that solves this. Not an answering service. Not a bot. A system that handles customer calls the way your best employee would — except it never clocks out.
Common Questions Business Owners Ask
"My customers want to talk to a real person"
Customers would rather speak to a system that books the appointment in 2 minutes than leave a voicemail for a human who calls back in 4 hours. (85% of callers who hit voicemail never leave a message)
"What if the AI promises something I can't deliver?"
Proxis is config-driven with guardrails — it can only quote from your uploaded services and pricing. It cannot hallucinate availability or make up prices. (RAG-based systems constrain responses to verified business data)
"It sounds too robotic / customers will know"
Latency is the issue, not voice quality. Proxis runs sub-200ms decisions. The pause is what gives away AI, not the voice.
"What about my Spanish-speaking customers?"
Most human answering services charge extra for bilingual or have long waits. Proxis switches languages instantly at no extra cost. (13.5% of US speaks Spanish at home. 30%+ in Texas.)
Why Other Solutions Fall Short
Traditional Answering Services: The Message Taker — they can be friendly but rarely access live schedule. Owner still calls customer back.
Proxis: Proxis books the job, captures payment, and notifies the team — in the same conversation.
AI Voice Agent Startups: Zombie Agents — AI talks but can't execute API calls. Books nothing, dispatches nobody.
Proxis: Proxis is execution infrastructure — the call triggers real operations across every connected system.
VoIP/UCaaS Platforms: 'AI' means post-call summaries — they don't answer the phone at 2 AM for a plumbing lead.
Proxis: Proxis doesn't summarize calls after the fact — it handles the entire interaction autonomously.
Field Service Management Platforms: They own the data but their phone features require a seated human to use it.
Proxis: Proxis plugs into the FSM and operates autonomously — the data gets used without a human in the loop.
DIY Automation (Zapier Duct Tape): Webhook failures. When Make.com goes down, phone lines die or loop.
Proxis: Proxis is the infrastructure they're trying to duct-tape together — production-grade, fault-tolerant, zero webhook chains.
Industries We Serve
HVAC
Common pain points for hvac businesses:
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Missing customer calls
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After-hours emergency calls going to voicemail
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Losing jobs to competitors who answer first
Plumbing
Common pain points for plumbing businesses:
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Missing emergency plumbing calls
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Can't answer phone while on a job
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Losing leads to voicemail
Roofing
Common pain points for roofing businesses:
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Storm season call volume overwhelming
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Missing calls during roof inspections
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Leads going cold before callback
Electrician
Common pain points for electrician businesses:
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Missing calls while on service calls
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Losing emergency jobs to competitors
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Can't answer when hands are full
Pest Control
Common pain points for pest control businesses:
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Seasonal call spikes overwhelming staff
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Missing calls during field treatments
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Customers calling competitors when you don't answer
Carpet Cleaning
Common pain points for carpet cleaning businesses:
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Missing calls while on cleaning jobs
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Losing same-day booking requests
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Can't take calls during equipment operation
Garage Door
Common pain points for garage door businesses:
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Emergency calls going unanswered
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Losing repair jobs to faster responders
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Missing calls during installations
Landscaping
Common pain points for landscaping businesses:
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Missing calls while mowing or on job sites
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Seasonal demand spikes overwhelming phone lines
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Losing estimate requests to voicemail
Pool Service
Common pain points for pool service businesses:
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Missing calls during pool maintenance
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Seasonal opening/closing rush overwhelming
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Emergency leak calls going to voicemail
Locksmith
Common pain points for locksmith businesses:
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Emergency lockout calls going unanswered
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Losing jobs to whoever answers first
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Can't take calls during active service
Locations We Cover
We serve service businesses across the DFW Metroplex:
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Dallas, TX
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Fort Worth, TX
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Arlington, TX
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Irving, TX
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Plano, TX
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Frisco, TX
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McKinney, TX
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Denton, TX
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Richardson, TX
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Garland, TX
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Grand Prairie, TX
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Mesquite, TX
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Carrollton, TX
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Lewisville, TX
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Allen, TX
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Flower Mound, TX
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Mansfield, TX
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Euless, TX
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Bedford, TX
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Grapevine, TX
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Cedar Hill, TX
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Keller, TX
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Southlake, TX
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Coppell, TX
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Rowlett, TX
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Wylie, TX
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The Colony, TX
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Little Elm, TX
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Prosper, TX
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Rockwall, TX
"For a plumber, a missed call isn't a missed conversation — it's a donation to your competitor."
Get Started
See how Proxis handles calls for service businesses across DFW
See Proxis in action → | Demo: (972) 544-7696